Sales Process (PIPES)

The P.I.P.E.S. Sales Process is the company’s standardized sales framework designed to create consistent, professional, and effective customer interactions. It provides a clear structure that guides team members through each phase of the sales appointment, ensuring a positive customer experience while maximizing clarity, trust, and close rates.

P.I.P.E.S. emphasizes preparation, professionalism, and customer-focused communication. By following this process, team members are equipped to confidently manage appointments, identify customer needs, present solutions effectively, and handle objections with consistency and integrity.

This process is intended to be repeatable, teachable, and scalable across the organization, ensuring every customer interaction reflects company standards and values.